AI Agents That Sound Like Your Business
— And Actually Convert
We design and deploy custom AI agents that greet visitors, qualify leads, book appointments, answer the phone, and resolve support tickets — trained on your data, tuned to your brand, with humans in the loop where it matters.
Where Most Businesses
Lose Customers Every Day
The website visitor with a question at 11 PM. The phone call no one picks up at 5:30. The lead form that takes three days to follow up on. The repetitive support questions burning out your team. Each one costs revenue.
Yesler Media closes those gaps with AI agents that work the moments humans can't — without sounding like a generic chatbot.
Six Agents.
One Operating System.
We build agents around what your business actually needs — from greeting visitors and qualifying leads to answering the phone after hours. Mix, match, or run them as a connected team.
Reception Agent
Greets every visitor, answers common questions, points them in the right direction.
- FAQ & hours of operation
- Service overviews & pricing ranges
- Lead-routing to the right person
Sales Qualifier
Qualifies inbound leads in real time and routes the good ones to your team instantly.
- Budget, timeline & intent capture
- Smart routing to sales reps
- CRM sync (HubSpot, Salesforce, Pipedrive)
Booking Agent
Books appointments directly into your calendar — no back-and-forth, no missed slots.
- Real-time calendar availability
- Google Calendar / Outlook / Calendly sync
- Automatic reminders & confirmations
Support Agent
Resolves common issues instantly. Hands the hard ones to your team with full context.
- Order status & tracking
- Returns, refunds & policy questions
- Smart escalation with conversation history
Voice Agent
Answers your phone 24/7 with a natural voice — no missed calls, no after-hours blackout.
- 24/7 inbound call handling
- Natural-sounding voice with brand tone
- Books, qualifies, takes messages
Internal Workflow Agent
Automates the repetitive internal tasks slowing your team down behind the scenes.
- Lead enrichment & reporting
- Document drafting & data entry
- Slack, email & CRM integrations
Agents That Actually Sound Like Your Business — And Don't Go Off the Rails
Generic chatbots are easy. Building an agent that knows your business, sounds like your brand, knows when to bring in a human, and doesn't say something embarrassing — that takes a system. Here's ours.
Trained on Your Data
We feed the agent your website, FAQs, services, pricing, policies, past chat transcripts, and brand documents — not the open internet. So when a visitor asks something specific, the answer comes from your business, not from a generic AI guess.
Brand Voice Tuning
Tone, vocabulary, personality, and pacing all dialed to match how your business actually talks. Custom name, custom avatar, custom greeting. Friendly & casual or buttoned-up & professional — whichever fits your brand.
Guardrails & Boundaries
Explicit rules for what the agent will never do: quote prices outside approved ranges, give medical or legal advice, make claims you don't stand behind, talk about competitors, or speculate beyond what it actually knows. Reduces liability, protects the brand.
Human Escalation
Defined triggers for when the agent hands off — complex questions, frustrated tone, high-value leads, edge cases, or anything the agent isn't confident about. Hand-off goes to email, phone, or live chat with the full conversation history attached, so your team picks up exactly where the agent left off.
Continuous Improvement
Every conversation is logged, reviewed, and scored. Failed answers, missed handoffs, and confused customers feed back into the agent's training each month. The agent gets smarter the longer it runs — not staler.
Where Agents End.
Where Humans Begin.
Every agent is built around a clear handoff line. The agent handles what it does well; everything else routes to your team. No agent should ever pretend to be more than it is.
Speed & Analysis
- FAQs & product / service questions
- Lead qualification & intake
- Appointment booking & reminders
- Order status & basic support
- After-hours coverage 24/7
- Routine internal tasks & reporting
Strategy & Oversight
- Complex or ambiguous questions
- High-value or sensitive leads
- Frustrated or escalating customers
- Anything off-script or out of scope
- Final pricing & contractual decisions
- Anything the agent isn't confident about
AI helps us move faster. Experienced marketers make sure we move in the right direction.
From Agents That Actually Work
Real outcomes from agents we've designed, trained, and deployed for clients across industries — conversion uplift, hours saved, leads recovered.
Our 4-Step Growth System
A proven workflow from account audit to long-term scaling.
Discover
We map your business, identify the right agent type(s), and define what success looks like.
Build
We design the conversation flows, write the system prompts, set guardrails, and connect integrations.
Train
We feed the agent your data, tune brand voice, and stress-test edge cases before it ever talks to a real customer.
Deploy
Live on your site, phone, or workflow. Then we monitor every conversation, score performance, and retrain monthly.
Why Brands Choose Us
- AI-enhanced campaign management
- Human strategist oversight on every account
- Fast response times and proactive adjustments
- Transparent reporting tied to revenue
- ROI-focused decisions, no vanity metrics
- Creative and media buying under one roof
Who We Help
AI Agents Questions
Generic chatbots use rigid decision trees or off-the-shelf models with no business context. Our agents are trained specifically on your data — your services, your pricing, your policies, your past customer questions, your tone — and run on modern large language models that handle real conversations. They sound like your business, not like a help desk.
This is the right question to ask. We address it in three ways: (1) We train the agent only on your business data, with explicit guardrails on what it can and can't talk about. (2) Every conversation is logged, monitored, and reviewed weekly — we catch issues fast. (3) Whenever the agent isn't confident, it escalates to a human instead of guessing. No system is perfect, but ours is designed for accountability.
Most agents go live within 3–5 weeks: about a week to map your business and define the scope, two to three weeks to build, train, and stress-test, and another week of supervised launch where we monitor closely and tune. More complex multi-agent or voice deployments can take longer.
No — agents work best as force-multipliers, not replacements. Our agents handle repetitive, after-hours, and high-volume work so your team focuses on what humans do better: complex problem-solving, sensitive customer issues, and high-value relationships. Most clients see their team's time freed up, not replaced.
Wherever your customers are: a website chat widget, your existing live chat platform, SMS, your phone line (Voice Agent), email, internal tools like Slack, or a combination. We integrate with most major CRMs, calendars, and helpdesks — and if you have a custom stack, we can usually connect to that too.
We use enterprise-grade LLM providers with strict data handling: no training on your customer conversations, encrypted in transit and at rest, and configurable retention. For regulated industries (healthcare, legal, finance), we deploy with extra controls and can sign BAAs or other agreements as needed.
Pricing depends on the agent type(s), integrations needed, and conversation volume. Most clients run a one-time build & training fee plus a monthly retainer that covers monitoring, retraining, and platform costs. We'll scope and quote during the discovery call — no surprise charges, no per-message gotchas.
Ready to Put an
Agent to Work?
If you're losing leads after hours, drowning in repetitive support, or just want a smarter front line for your business, Yesler Media can build you an agent that earns its keep. Free strategy call. No obligation.